Case: Supply Chain Management and Application Software Packages

Info from case total r notwithstandingue for snuff it reporting = 110 million cio reviewed 3 following implementation strategies -classic disintermediation removal of intermediaries in a translate chain. connects supplier right away with customers - curative-working to a greater extent closely with ecisting middlemen partners. strategy could be affected by high promise risks. -network-building alliances and partnerships with both existing and new suppliers and distributors involving a complex set of relationships. Networks tended to reduce search costs for obtaining information, products and services. selected remidiation because it outdo fits the firms stopping point of simplifying data sharing passim the supply chain -also had longterm and positive relationship with its primary distributors, which would cleanse the high contracting risk. The firm purchased stock woods from a number of producers and processed them to meet circumstantial customer specifications. Approx. 6 0 percent of woodsynergy sales were in high-end furniture Problems 1 Choice of implementation invention is wrong LONG TERM -CIO chose remediation because it best fit the firms goal of simplifying data sharing throughout the supply chain furthermore, the CIO noted that woodsynergy had a long-term and positive relationship with its primary distributors which would ameliorate the high contracting risk issue -the best way of simplifying data sharing is eliminating any(prenominal) unnecessary companionship that the information needs to travel to. -remove the distributors and engage the customers directly -who are we to decide how your existing distributors will impression after you amend any contracts to include any new information system to the SCM that ultimately creates more overhead for them? the business model of woodsynergy suggests that the firm was committed to delivering information to the cover people at the right time so that strategic and operational decisions were mad e properly and quickly -benefit going national prevented by local distributors if woodsynergy engages their end users directly it will promote better customer relationships as well as open potential national and international markets/ Causes -long-term relationships with distributors -contracts with distributors -CIO decision seems biased Alternatives choose classic intermediation -stay with remediation -choose networking Solution Chose Classic intermediation Removes the middleman The middle man share shift to suppliers, Woodsynergy and to the customer, making the confederation more profitable and increasing the customer loyalty Efficiency instead of suppliers shipping first to the Woodsynergy and so Woodsynergy shipping the products to the customer, supplier can ship straight to the customer Implementation (implanting the plan find the need, split up the program, and implement it and the evaluate it) Business need form investigation System analysis System externalise Profra mming and testing Implementation Operation and mainenance 2 Prototype Built short term problem *** - referable to budget and time constraints the project team chose to build a gateway prototype without addressing problems of haleness and patness with the systems data. The project team decided to improve the data quality at a future sequence customers data needs to be secure. Period. For any duration no matter how short. Two of the key drivers include in gateway design were data standardization and real-time interface -It should be real-time interface and data integrity as aligned with Woodsynergys business goals. -release data standardization at a later time instead of data integrity Causes -budget -time constraint -phase 1 of prototype does not directly correlate to business goals Alternatives -cloud system from 3rd party -key drivers in phase 1 = data integrity and real-time interface/data standardization at future date/release Application packet packages off the shelves. ONE MORE alt Solution Application computer parcel packages off the shelves. oPrewritten, pre-coded application software commercially available for sale oA lot of choices, with rating/reviews from its customers/users oOther companies are already using them oSome software companies even let you try them oQuicker solution, gives the it team to work on the bigger problem or new software oIt may be cheaper than labour and resources spent building prototype that may put companys customers information at risk Implementation . Identify potential vendors 2. Determine the rating criteria a. Functionality of the software b. Cost and financial terms c. Vendors reputation success stories/customer reviews d. System flexibility e. Security f. Required training g. Data handling h. Ease of internet interface i. drug user friendly 3. Evaluate vendors and packages 4. Chose vendor and package 5. Negotiate a contract 6. Implement the software 7. naturalize the staff/users 3 Project Team Questi onable Short term and Long term? *** Causes launched eightfold it found supply chain management initiatives -researched how gateways are used in their business and understand the divergent of technology on the internet in first few weeks this should take a few long time at most -phase 1 of prototype not aligned with business goals decision criteria this is what I count would be the criteria, we can discuss if you have others *** -budget need better coaching on team goal and better planning -increase customer satisfaction -be consistent with corporate agency -Time constraint implement plum quickly -improve profits within acceptable risk parameters Solution BE consistent with corporate mission Implementation Be consistent with corporate mission oTrain and remind them in every morning huddles oBefore implementing the any new plan or developing new software or making the decision to pretermit a new software, correlate it with the business strategy oDelegate effectively to t eam members oHold them accountable stay on top of their performance oGive the team budget quarterly yearly or project based so there will not be any wastages Source /http//plato. acadiau. ca/courses/Busi/IntroBus/CASEMETHOD. html/